One of the important factors that most of the customers consider is the billing and shipping policy. Taking into consideration this factor, we have a separate section dedicated to the billing and shipping policy. Having a clear idea about the billing and shipping policy is necessary in order to avoid any type of confusion in the future. Aquagenics R&D Private Limited  provides detailed information about the billing and shipping policy that you need to know when ordering any product from us. Whether you need to find out about the delivery time, track the delivery status, warranties and guarantees, we have all the information that you need.

MODE OF PAYMENT

You can pay online securely via credit cards, debit cards, net banking, UPI or wallets. Cash on delivery is also available for your convenience.

In-store purchases can be paid with cash. 

HOW LONG WILL IT TAKE FOR ME TO GET DELIVERY?

Most orders are dispatched within 2 – 3 business days. Once dispatched, it will take between 3 – 4 business days within Bangalore,  and for  the rest of India it will be about 5 – 6 business days. Delivery time will vary based on your location and other factors that may affect our delivery partners.

HOW DO I TRACK THE EXACT DELIVERY STATUS?

Once your order is shipped, you will get an email providing you the details of our courier/logistics partner along with the tracking ID. The package can be tracked on our website.

DURING WHAT HOURS OF THE DAY CAN I EXPECT DELIVERY?

Deliveries are made during office hours between 9 AM and 7 PM.

WILL I BE INFORMED OF THE EXACT TIME OF DELIVERY?

The courier/logistics partners will deliver your order during office hours, and for more specific details you may contact the courier company directly.